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Delivery

When can I expect delivery of my order

If you order before 1pm and depending on the delivery option you chose:

Standard Service

You can expect to receive your order within 3-5 working days. Standard Service deliveries will be despatched on the date of the order being placed unless after 11am. We will try where possible to dispatch before 5pm on the day of your order but during busy periods may dispatch on the next working day.

The first day of the 3-5 days starts the next working day following despatch. (Monday-Friday).

Next Day Service

You will receive your order the next working day by courier between 8am and 6pm.

What are the delivery charges?

Standard Delivery to mainland UK is £4.95 (Free with orders over £25), Next Day Delivery £5.95, EU Varies. Orders delivered by Parcelforce.

If you are not available to sign for the delivery, our courier will leave a "calling card" at the recipient address outlining further instructions. Parcelforce attemmpt delivery 3 times before leaving your package for collection at your local post office unless stated otherwise on the calling card. If you know your recipient is not at home during working hours, we do recommend that we deliver to a business address.

Orders placed after 1pm are dispatched the next day for customers to receive the day after. Orders placed before 1pm on a Friday will be delivered the following Monday between 8am and 6pm. Orders placed after 1pm on a Friday will be delivered on the following Tuesday.

 

Orders are not processed on weekends and on the following holidays:

  • New Year’s Day
  • Christmas Day
  • All UK Bank Holidays